At Acier Studio ApS (hereinafter "Acier Studio", "we", "us", "our"), we value privacy and data security. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, sign up for our newsletter, or contact us. We only process personal data when necessary, and always with care and respect. This policy is intended for former, current, potential customers and users of a product or service offered by Acier Studio ApS and visitors of our website. Please read it carefully to understand how and why we process personal data and what rights you have under applicable data protection laws.
Acier Studio ApS is the data controller for the processing of your personal data.
If you have any questions about this policy or our processing of personal data, please contact: kontakt@acier.dk
We may collect personal data in one or more of the following situations:
- When you make a purchase in our webshop
- When you sign up for our newsletter
- When you browse our website (including through cookies and similar technologies)
- When you contact us via email or contact forms
- When you choose to save information for faster checkout (if available on our website)
- When you participate in activities on our website, such as campaigns or competitions
.
If you use the same email address in more than one of the situations above, your information may be connected so we can provide a smoother experience and avoid sending duplicate messages.
Depending on your interaction with our website, we may collect the following categories of personal data:
a) Identity and contact information
(if you make a purchase, give consent yourself, provide the information yourself)
- Name
- Email address
- Phone number
- Billing and delivery address
b) Order and customer information
- Order history and order details
- Communication with customer service
- Preferences related to your purchase (where relevant)
c) Payment information
- Payments are processed via Shopify Payments.
- We do not store full payment card details, but we may receive transaction-related information required to complete your purchase.
d) Technical and usage information
- IP address
- Device and browser information
- Cookie identifiers
- Approximate location (based on IP)
- Website activity such as pages visited, clicks, and interactions
We collect and use personal data for the following purposes:
- To process and deliver your order, including order confirmation and receipts
- To provide customer service and respond to inquiries
- To manage and improve our website, including statistics and performance analysis
- To send newsletters and marketing, if you have signed up
- To prevent fraud and ensure security of our webshop
- To comply with legal obligations, including bookkeeping and documentation requirements
We use aggregated insights to understand how our website is used and to improve performance and user experience.
We only process personal data when we have a lawful basis under the GDPR (Article 6(1)). This will typically be one of the following:
- Performance of a contract (eg, processing your order and delivery)
- Legitimate interests (eg, customer service, website improvement, fraud prevention)
- Consent (eg, newsletter marketing and certain cookies)
- Legal obligation (eg, accounting documentation)
If you sign up for our newsletter, we process your personal data (typically name and email address) to send you product news, inspiration, and updates from Acier Studio.
We use Klaviyo as our email marketing platform. You can unsubscribe at any time by clicking “Unsubscribe” in any newsletter or by contacting us at kontakt@acier.dk .
We use cookies and similar technologies to ensure our website functions properly, remember your preferences, perform statistics, and (where applicable) show relevant marketing.
Cookies are small text files stored on your device. Cookies cannot contain harmful code such as viruses.
You can delete or block cookies in your browser settings. Please note that blocking cookies may affect the functionality and experience of the website.
You can manage your cookie preferences in the cookie banner and withdraw your consent at any time.
We do not pass on your personal data to third parties without your permission. Under certain circumstances and in accordance with the law, it may be necessary to pass on information to legal authorities.
We may share personal data with trusted partners when necessary to operate our webshop and deliver our services, including:
- Shopify (web shop platform, hosting, checkout, and order management)
- Shopify Payments (payment processing)
- GLS (shipping and delivery)
- Klaviyo (newsletter and email marketing)
We only share the information required for the relevant purpose and ensure appropriate safeguards are in place.
Some third parties act as data processors on our behalf (for example Shopify, Klaviyo, payment providers, and shipping partners). These parties process personal data only according to our instructions and in accordance with applicable data protection laws.
We store personal data only for as long as necessary for the purposes described in this policy. Order and transaction data may be stored for a longer period where required to comply with legal obligations, including accounting and documentation requirements.
We have implemented technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
You have the right to:
- request access to the personal data we process about you
- request correction of inaccurate information
- request deletion of your personal data (where applicable)
- request restriction of processing
- object to processing based on legitimate interests
- withdraw your consent at any time (where processing is based on consent)
- request data portability (where applicable)
To exercise your rights, please contact: kontakt@acier.dk
You can read more about your rights in the Danish Data Protection Agency's guidance on data subjects' rights, available at www.datatilsynet.dk .
If we process your personal data based on consent (for example newsletter marketing), you may withdraw your consent at any time.
Withdrawing consent does not affect the lawfulness of processing based on consent before it was withdrawn.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies when visiting them.
By using our website, you consent to third parties processing your IP address to determine your approximate location for currency conversion purposes. Your selected currency may be stored in a session cookie (a temporary cookie that is deleted when you close your browser). This helps ensure consistent pricing while you browse our site.
We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website.
Revision date: 25.01.2026